Client Spectrum Companion for Adobe Campaign is a powerful solution used for performance monitoring and troubleshooting issues. Companion allows users to quickly access insights into how Adobe Campaign is performing by monitoring and analyzing different campaign components, such as workflows, deliveries, offers (interactions), and campaigns.
Companion makes it easy for marketers and IT personnel to drill down to problem areas. Click and explore options allows users to quickly identify the issues that are preventing their campaigns from executing properly.
Companion simplifies failure monitoring and daily campaign monitoring. Sort, filter, or lookup campaigns by their state, success or fail status, date, and label. Oversee which workflows were last to be processed or created, and check what's next to run via the scheduler.
Companion supports the creation of alerts to notify users when workflows exhibit certain behaviors - such as an inability to trigger or execute a campaign.
Users can validate alerts on an hourly basis, and when identifying a particular condition, an email with the trigger details will send to the user(s) associated with the signal.
Companion simplifies the daily tasks of IT support staff, marketers, and managers to help maximize your investment in Adobe Campaign.
Companion supports multi-environments by aggregating multiple Adobe Campaign servers and handling each one independently.
Companion is offered as a software as a service (SAAS), meaning that integration with your system is seamless.
No deployment or custom configuration is needed within your Adobe Campaign instance.
To get started, email or call Chris Stanford at +1 438-503-4505