FAQ: Client Spectrum Companion

How long does it take to install?

The initial process of planning, installing, configuring, and testing your Companion deployment typically happens over the course of 4–5 weeks and takes roughly 60 Client Spectrum consulting hours.

Does it work with all IBM® Unica Campaign versions?

Yes, the Client Spectrum Companion supports versions 7, 8, 9, and 10 of IBM (formerly Unica®) Campaign.

Do I need new hardware and software?

No. The Client Spectrum Companion shares existing IBM Campaign-related resources.

How much space and resources are required to run Companion?

The impact of running Companion is negligible in terms of resource consumption.

Can it be installed on more than one IBM Campaign instance?

Yes. Companion can be installed in multiple IBM Campaign production environments, as well as in multiple test and development environments.

Who are the typical Companion users?

Companion is used by IT support personnel to accelerate the identification and resolution IBM Campaign issues; by IBM Campaign end-users to build more robust flowcharts; and, by management to plan more efficient campaign production and execution.

What are the main benefits of using Companion?

Companion provides access to powerful features enabling performance and process improvements for IBM Campaign. Benefits include real-time performance monitoring; fully configurable system alerts; custom, automated reporting; analysis of enhanced IBM Campaign log file data; and, full search capabilities for data dependency checking.

What kind of alerts can be set up?

With Companion you can define System Events to create email Alerts based on system resource strains, under-performing flowcharts, or any other criteria. Alerts are fully customizable and can tie in with your existing scripts and Business Intelligence tools.

What happens when a new version of IBM Campaign is released?

A new version of the Client Spectrum Companion is typically delivered within 30–60 days of a new IBM Campaign release.

Can I develop my own reports?

Yes. Custom reports can be developed using your existing corporate reporting tool. The Companion data model is open and accessible.

Client Spectrum Companion shares existing IBM Campaign-related infrastructure, and is typically implemented within a month.

  • no new hardware required
  • supports IBM Campaign versions
    7, 8, 9, and 10
  • available on 60-day trial basis
  • subscription pricing

To get started, email or call
Bill Dynes at +1 416-543-3956

See the Companion FAQ Download the Companion brochure Request a Companion demo Register to webinar